Describing 2020 as “wild,” “unprecedented,” and “challenging,” Darryl Logan of Keller Logistics Group, Charles Weinberg, of MSI Express, and David Gray, of GreenSeed, respectively, shared similar tales in CPA’s Virtual Experience, “Responding to the COVID-19 Pandemic: Adapting, Learning and Preparing for Long-Term Impacts.” Their common experiences, which correspond to findings in CPA’s 2021 State of the Industry Report, included greater volumes of core SKUs coming from CPG customers, a need for greater dexterity, speed, and process adjustments, and heightened labor challenges.
Here is a snapshot of what was discussed:
Logan: “In addition to all the other challenges that 2020 brought to us, we decided to take on an acquisition to expand our co-packing footprint and bought a business in Cincinnati. I am really proud of the way that we responded to the COVID crisis, and we as a leadership team coalesced around that problem, met frequently, and developed and delivered policies to the organization. It was just an extraordinary year in terms of the work that we had to do to respond to keep the boat afloat and continue serving our customers’ needs.”
