Waddick was hired to ensure adherence to DDL's stringent quality standards in anticipation of increased growth.
Waddick brings nineteen years of experience, seventeen of which are in quality assurance, to the DDL team. Within his new role, Waddick will assess DDL to better determine which steps need to be taken, or modified, in order to meet its obligation to operate under a superior quality management system to better service our clients.
"A major part of Waddick's goals will be to identify improvement areas and techniques that will enable DDL to retain its customers and capture new business as it continues to grow," Patrick Nolan, President of DDL said.
Waddick's prior experience includes almost eight years as a business process manager at BAE Systems (defense contractor), two years as a Six Sigma Black Belt at GE Capital and United Health, and three years as the ISO Management Representative at various companies.
"We were impressed with Patrick's experience, particularly in quality assurance," Corey Hensel, DDL's General Manager said. "He is passionate about improving processes, benchmarking them, and acquiring best practices that are second to none."
DDL, who has been in the package and product testing industry for over 20 years, has seen an increase in the level of quality that customers and the industry are expecting from third party laboratories. We want to be ahead of the curve in terms of quality assurance.
"I chose DDL because I wanted to be with the very best" said Waddick. "When I began researching packaging expertise I came across DDL and marveled at its capability, considering the full suite of services it provides."
"We are very excited to have Waddick on our team. We are confident that he will help DDL to raise the bar for our quality management system so that our clients continue to get the best testing services possible," Nolan said.