New Tool: ProSource
Check out our packaging and processing solutions finder, ProSource.

E-Commerce Requires Different Approach for CPGs, 3PLs and OEMs

A new study by PMMI Business Intelligence, “2018 E-Commerce: Think Inside the Box”, encourages all stakeholders to think differently.

With a whopping 96% of all Americans with internet access doing at least some shopping online, and more than half of Americans preferring to shop online, CPGs are struggling to outline a strategy for securing a share of this fast-growing market.

“E-commerce is very new and we are taking baby steps,” said one Senior Packaging Specialist for an OTC pharma company. “There is a great deal of learning going on, and we’re all trying to make the right decisions,” said a VP Packaging for a food company.

Major concerns are damage prevention and package reduction. The study outlines some key considerations:

  • Think of packages in units instead of cases.
  • Design the primary package carton to function as the shipping container for larger consumer goods. Beware of Ship In Own Container (SIOC) packages that promote theft on the doorstep.
  • Contribute to the efforts of sustainability: e-commerce has shifted the responsibility of waste disposal to the consumer and is generating a significant increase in curbside waste, which consumers do not like.
  • Imagine a returnable consumer tote system, similar to milk delivery 50 years ago, delivering a tote of new products and retrieving the empty tote.
  • CPGs are evaluating solutions to increase efficiency; for example, digital print-on-demand, single product wrapping, bundling, kitting, flexible packaging, and minimizing product leaking.
  • Look for options in ceiling mounted conveying equipment to alleviate floor space constraints.
  • OEMs are being encouraged to offer machinery that is integration-ready able to collect data and share it.

For more information about the size of the e-commerce market, consumer preferences, logistics concerns, etc., download the FREE Executive Summary here. PMMI members can access entire report here.

Discover Our Content Hub
Access Healthcare Packaging's free educational content library!
Read More
Discover Our Content Hub
How to Honor a Leader
Induction into the Packaging & Processing Hall of Fame is the highest honor in our industry. Submit your leader to be considered for the Class of 2024 now through June 10th. New members will be inducted at PACK EXPO International in Chicago.
Read More
How to Honor a Leader