According to a recent article from the Warehousing Education and Research Council (WERC), technology investments in the coming year will focus on systems that deliver improvements to safety, productivity and efficiency.
Automatic guided vehicles (AGV) and the use of autonomous mobile robots (AMR) will increase, due to the ability to enhance the work of conveyors and supplement manual labor – an important technology since labor shortages continue to be a major issue intensified by SKU proliferation and increased customer expectations for quick and accurate delivery. Salary comparisons, adjustments and company culture improvements are cited as key elements to hiring and retaining workers in 2020.
Pick and place enhancement systems such as automated storage and retrieval systems (ASRS) and augmented reality visual headsets will also grow.
One consideration with the adoption of these automated systems is proper training and worker safety, particularly as OSHA citations for accidents and injuries involving machinery, machine guarding, lockout/tagout and fall protection have recently garnered fines as high as six-figures. (See more on OSHA here.)
The use of cloud-hosted software such as enterprise resource planning (ERP), warehouse management systems (WMS) and transportation management systems (TMS) will likely grow, as well as iOS and Android based applications for warehouse management.
Improved data services and reporting functions with visibility into real-time metrics will also become more prevalent, as will the use of Blockchain technology.
Track and trace technology will likely increase in the food supply chain too, with a focus on features that enhance visibility into source, condition and safety, while enabling corrections during transit.
And what technologies will be implemented into the supply chain in the coming decades? WERC says to watch out for commercial space travel and Hyperloop.