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Four Tips for Collaborating with Contract Organizations for Increased Efficiency

A Bayer supply chain expert discusses the personal side of managing CMO relationships.

From top: Jeff Tucker, Tucker Company Worldwide; Kevin Lynch, Q Products and Services; Luiz Barberini, Bayer
From top: Jeff Tucker, Tucker Company Worldwide; Kevin Lynch, Q Products and Services; Luiz Barberini, Bayer

It’s clear that COVID-19 response will affect capacity of all healthcare supply chains. At a recent Cold Chain Council webinar, Jeff Tucker of Tucker Company Worldwide noted that there’s never been a logistics effort in the world close to what we as an industry have to take on, “and incidentally, we’ve got to do it extremely cold.” With limited temperature-controlled capacity, life science manufacturers have to start planning for a capacity squeeze with their contract service providers now.

One key to overcoming these challenges according the Cold Chain Council is building strong relationships with business partners and maintaining them. “And if there was ever a year where that message was important, it’s certainly 2020 where seemingly everybody’s supply chains were turned upside down,” said Kevin Lynch, director of sales at Q Products and Services.

With over 30 years in the life sciences at Bayer, Luiz Barberini, operations manager, LATAM, has extensive experience in areas such as cold change distribution, logistics, manufacturing, planning, procurement, and more in locations like Brazil, which can be very challenging places for logistics.

Barberini highlighted that many people are feeling a range of emotions—afraid, depressed, and more—while most are working from home offices. He said, “It’s a huge time to change the way that we do our business, the way that we relate to our CMOs, the way that we keep our relationships moving. In such a challenging scenario, it’s important to have the right partnerships and look for innovation.” He offered the following tips on getting the most out of contract service relationships, in cold chain and beyond:

1. Find those who share the customer’s focus

INTRODUCING! The Latest Trends for Life Sciences at PACK EXPO Southeast
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INTRODUCING! The Latest Trends for Life Sciences at PACK EXPO Southeast