Millstone Medical Outsourcing announced today that the company recently appointed two experienced professionals to head the leadership of the Memphis, TN, facility.
Jonathan Tillman, who formerly led sales from the Fall River, MA, headquarters, recently relocated to Memphis to lead the sales and relationship development effort for Millstone Memphis and provide management of operations and program development. Tom Williams was a Program Manager in Fall River and will now be responsible for day-to-day operations in Memphis. Both appointees bring a client-centric approach to management and will enable Millstone to provide enhanced service to customers and expand services in Memphis. Millstone, outsource partner to the nation's top orthopedic companies, is the fast-growing provider of advanced inspection, clean room packaging, loaner kit processing, and distribution services to medical and dental device manufacturers worldwide.
"We are expecting significant growth in volume, customer base, and service offerings at our Memphis location over the next two years," said Christopher Ramsden, Chief Executive Officer. "Jonathan and Tom were transferred to Memphis to lead the facility through this growth phase. Both offer experience in program development, process improvement, and client interaction that will enable Millstone to maintain and advance current and future Memphis service offerings."
Mr. Tillman joined Millstone Medical in 2002. As Vice President of Sales, he has been responsible for developing and implementing strategies to expand the company's customer base. In doing so, Mr. Tillman helped customers develop packaging and post-manufacturing programs, provided program management oversight, and helped envision and launch the Memphis facility. His depth of experience with Millstone's services and quality processes, as well as specifically with loaner kit processing and distribution, will enable him to build the Memphis customer base and expand the location's service offerings.
Mr. Williams began as a Program Manager for Millstone Medical in 2008. In this capacity, he served as the liaison between Millstone and clients and wrote client-specific processes and procedures. Prior to joining Millstone, Mr. Williams was Regional Director for Challenger Sports Corp where he was responsible for sales and account management as well as budgeting and staff hiring, training, and management. Previous experience also includes a position as a civil servant with the Cardiff Crown Court in Cardiff, UK, where he served as the liaison with Barristers' Chambers. In his new position, Mr. Williams will be responsible for daily operations, including loaner kit processing and distribution services. He will also manage staffing and process improvement duties.
